Shipping policy

Thank you for shopping with Millie Claire. We strive to ensure that your orders are delivered in a timely and efficient manner. Please read our shipping policy carefully for detailed information on our shipping practices.

While we strive to ensure prompt delivery, there may be delays outside of our control, such as severe weather, postal service disruptions, or other unforeseen circumstances. We appreciate your understanding and patience in such situations.

If your order is lost or arrives damaged, please contact our customer service team within 7 days of the expected delivery date. We will work with USPS to investigate and resolve the issue

Shipping Method

  • Service: Standard 
  • Condition:0lb-5lb
  • Price: $4.50
  • Delivery Time: 2-9 business days

 

  • Service: Standard 
  • Condition:6lb-70lb
  • Price: $19.90
  • Delivery Time: 2-9 business days

 

  • Service: Expedited 
  • Condition:0lb-5lb
  • Price: $10.00
  • Delivery Time: 2-3 business days

 

  • Service: Expedited 
  • Condition: 6lb-10lb
  • Price: $18.00
  • Delivery Time: 2-3 business days

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. Rates may vary based on the size and weight of your order and the destination address.

Delivery Estimates

Once your order has been shipped, it typically takes 2-9 business days for delivery via USPS Ground Advantage. Please note that delivery times may vary depending on the destination and any potential delays with the postal service.

Order Tracking

After your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can track the status of your shipment via the USPS website or the link provided in the email.

Shipping Restrictions

We currently ship to addresses within the United States. We do not ship to P.O. Boxes or APO/FPO addresses..

Customer Service

If you have any questions or concerns regarding your shipment, please contact us at millieclaireboutique@gmail.com.

Once an order is placed, it cannot be canceled. If you place multiple orders on the same day, please email us at millieclaireboutique@gmail.com to request a combination of your orders. If the first order has not yet been processed and shipped, we will refund one of the shipping costs.

Please double-check your shipping address before submitting your order. If your order is shipped to an incorrect address and returned to us, you will be charged an additional shipping costs to resend it to the correct address.

Exchanges

Exchanges are accepted within 14 days of receiving the items. All items sent back are at the senders expense. It is recommended that you ship items with tracking or return in store. We are not responsible for lost items.